FAQ

Frequently Asked Questions

If you have a question for Sit and Be Fit that is not addressed in the FAQ list below, click here to contact us.

Once I've signed up for the Streaming Club how do I access the 150+ Sit and Be Fit episodes online?

To access your streaming membership click on this link http://www.sitandbefit.org/streaming/ . You may have to click on “log out” if the username and password fields are missing. This should activate the fields permitting you to input your username and password. Your username is your e-mail address. If you forget the password you created when you signed up for the Streaming Club it can be changed by calling Sit and Be Fit, toll free, at 1-888-678-9438.

Note: It may take up to 24 hours for your membership to be activated.

What is the difference between VHS and DVD?

The Video Home System, which is commonly known as VHS, is a method of storing video files for playback. DVDs (Digital Versatile Discs) also serve the same purpose but in an entirely different way.  

At the physical level, we can see that DVDs are a lot smaller compared to VHS tapes and are circular in shape. DVDs also lack moving partswhich makes them more reliable than VHS tapes. On the technical aspect, VHS stores the video and audio information in an analog format while DVDs use the digital format. This means that the video from DVDs can be reproduced more accurately than with VHS tapes which are quite prone to distortion.

How do I know what Sit and Be Fit workout is best for me?

While we are happy to guide you in deciding which tape best suits you, only you know your own limitations. As you consider your personal exercise needs and limitations, we offer a Search By Medical Condition.  The general workouts, such as Season 10, 11, 12, 13, 14 are favorites because they offer multiple episodes that are good for anyone. The very best way to have access to all Sit and Be Fit programs is to join the Stream Club. Please, feel free to call us toll free at 1-888-678-9438 if you would like additional help!

Why doesn't Sit and Be Fit air in my city?

Unfortunately, it is not up to Sit and Be Fit to decide where we air our television series. We offer the program for free and encourage PBS stations to make this resource available to their viewers, but each TV station decides whether or not to air Sit and Be Fit.

It is the voice of our audience that can be effective in advocating for the program. If you wish to view Sit and Be Fit, or to continue viewing the program but with greater frequency, the best way to make the request is to contact your local station’s program manager and speak with them directly. To find contact information for your local PBS station, visit our PBS Contact page.

If your local PBS station doesn’t wish to broadcast Sit and Be Fit, you may be interested in joining our Streaming Club or visiting our online store.

How do I find out when Sit and Be Fit is airing in my city?

If Sit and Be Fit is airing in your neighborhood, but you are not sure of the day and time, please visit our Weekly Station Guide page. This page is updated on a monthly basis according to information provided to us by TRAC Media Services. If your local station is not listed, then they are choosing not to air our program. If this is the case, please visit our PBS Contact Information page to find out how to contact your local PBS station program manager and request that they air Sit and Be Fit.

If you do not know your local PBS station’s call sign (e.g. KSPS, KWSU, etc.), you can find it by turning on your TV and changing the channel to your PBS station is. The call sign should be in the lower right hand corner of the screen.

How can I change what time a station airs Sit and Be Fit?

Unfortunately, Sit and Be Fit doesn’t have any control over broadcast times. Since each PBS station decides if and when to air Sit and Be FIT, the most effective way to request a schedule change is to contact your local station manager and voice your opinion.

For contact information for your local PBS station, visit our PBS Contact Information page.

Is the city listed in the PBS station guide the only city that can access Sit and Be Fit?

No. The cities listed on the weekly Station Guide page identify the originating location of a particular PBS station. This city is the where the station directs much of its signal, but it also serves the surrounding region. If you live in a suburb or city near one listed on the PBS Station Guide page, there is a good chance you receive that PBS station and can view Sit and Be Fit. By taking a look at our PBS Contact Information page, you can find the phone number for the station nearest you and contact them to find out whether or not they air us in your community.

How do I place my order online?

Ordering from Sit and Be Fit online, 24 hours a day, 7 days a week, is easy and convenient. Click on Shop at the top of the home page to go to our secure online store.

If you would like to order over the phone, our offices are open Monday through Friday from 9:30 am-4:30 pm Pacific Standard Time (PST). Orders placed Friday after noon or during the weekend will not be processed until Monday morning.

Go to the

Can I order the program that I saw on television today?

We have hundreds of syndicated Sit and Be Fit episodes being broadcast. Some of them are included in our packaged DVD sets while others are not. If you know the episode number of the program you watched, and if it’s not included in a packaged set, we can  burn  a copy of that particular episode for you for. To place this type of special order, please contact us at (509) 448-9438 and someone from our staff will help you. Below is a chart of the episodes that are available in packaged sets.

Episode #
Video / DVD Title
#323, #327
Tone and Stretch II:  VHS
#404
COPD Workout:  VHS
#405
Tone and Stretch III:  VHS
#407
MS Workout:  VHS
#413
Stroke Workout:  VHS
#418
Parkinson’s Workout:  VHS
#424
Osteoporosis Workout:  VHS
#523
Kids’ Workout:  VHS
#617
All American Workout:  DVD  VHS
#712
Osteoporosis Workout II:  DVD  VHS
#715
Diabetes Workout:  DVD  VHS
#717
Parkinson’s Workout II:  DVD  VHS
#719
Fibromyalgia Workout:  DVD  VHS
#801, #802, #809, #812,
#813, #815, #817, #818
Season 8 Workout:  DVD  VHS
#918, #421
Arthritis Workout:  DVD  VHS
#902, #907, #911, #912, #912 Season 9 Workout: DVD VHS
#1001, #1007, #1010, #1013 Season 10 Workout: DVD
#1102, #1106,#1107, #1108, #1109 Safe Driving Workout: DVD
Season 11 Workout – all episodes from Season 11 (1101-1110)
Season 12 Workout – all episodes from Season 12 (1201-1220)
Season 13 Workout – all episodes from Season 13 (1301-1320)
Season 14 Workout – all episodes from Season 14 (1401-1420)

How can I get an autographed photograph of Mary Ann or Gretchen?

If you would like an autographed photograph of Sit and Be Fit’s television host, Mary Ann Wilson, or her daughter, Gretchen please e-mail your request and mailing address to: [email protected]

Can I place my order by phone or fax?

Phone orders can be made by calling our Sit and Be Fit offices at (509) 448-9438. You can also fax your order form (document link) to (509) 448-5078.

Can I order by mail?

You can place your order by downloading this form and sending it in with a check to Sit and Be Fit P.O. Box 8033 Spokane WA 99203-0033.

What payment methods do you accept?

We accept Visa, MasterCard, and Discover credit cards; checks; and money orders. We DO NOT accept purchase orders.

Are any of your programs available in Spanish?

We offer two Sit and Be Fit exercise programs in Spanish. The Tone & Stretch I (VHS) is completely dubbed in Spanish and the Balance and Fall Prevention DVD has the option of viewing the program in either English or Spanish.

Sit and Be Fit is currently in the process of translating other workouts to Spanish but no release date has been announced. If you would like to be notified when more Spanish translated workouts are available, please e-mail: [email protected].

Do you accept returns and/or exchanges?

Because Sit and Be Fit operates as a small non-profit organization, and because of piracy issues, we don’t have the ability to process returns. We will gladly replace DEFECTIVE video tapes and DVDs for up to 90 days from your purchase date. Contact us in our office at (509) 448-9438 to find out how to replace your purchase.

If you feel you cannot use the workout you’ve purchased we suggest the following:

Professionals: If your client or resident cannot do the exercises as shown, or maintain the same pace as the instructor, modify it or slow it down to suit the participant’s level

Individuals: Give the workout to a friend, relative, or your local senior center, retirement community or library. Your gift will be greatly appreciated.

How does your shopping cart/basket work?

To add a product to your shopping basket, simply click on the Purchase button that is located on each product page and enter the desired quantity in the quantity box on the Shopping Basket page. At any time, you can view the contents of your basket by clicking on the Shopping Basket button. You can change the quantity of items or remove an item from your basket on the Shopping Basket page. When you are ready to check out, click on the Proceed to Checkout button and complete the required information on the Checkout page.

Am I charged tax?

For all orders shipped outside Washington state, no tax will be charged. If your order is shipped to a Washington state address you will be charged Washington State sales tax according to the rate associated with the location where the product(s) will be delivered.

 

Do you sell workouts in the PAL format for playback on European video players?

We dohave VHS products in PAL format. Our PAL formatted VHS products include:

  • Stroke
  • COPD
  • Tone & Stretch I (in Spanish)
  • Tone & Stretch II
  • Tone & Stretch III
  • Tone & Stretch IV
  • Multiple Sclerosis
  • 30 Minute Workout

How do I order clothing worn by Mary Ann on her TV show?

The jackets and pants worn by Mary Ann and Gretchen on the Sit and Be Fit television series beginning in Season 12 are from Lululemon:

Women’s “Define” Jacket

Women’s “Astro” pant

Women’s “Groove” pant

The shoes are Skechers ‘Premix’ lace-free Athletic Shoes

Prior to Season 12 Mary Ann’s wardrobe included:

  • Jogging Shorts – available at any athletic sportswear store  
  • Aerobic Socks – brand: Thorlo Aerobic Slouch Sock Style – ARY-11 Lady – Item # 650220 available through Socks 4 Life – http://www.socks4life.com/women-s-socks/slouch Phone # – 1-800-559-3314; Open M-F; 9 am – 6 pm (EST) Price – $14.39; available in a variety of colors
  • Wigwam Aerobic Slouch Sock, Style – 622, Item # F1071; only in black & white, Amazing Socks – Business name, 1-888-472-5678, Price $5.99
  • Tights – Danskin Sportswear, Style 1331 – Women’s Ultra Shimmery Footed Tights – Light toast color, Customer Support -1- 877-443-2121
  • T-Shirts – Port Authority, Portauthorityclothing.com, order from any clothing sportswear supplier

How can I order a chair like the one Mary Ann uses on her television show?

If you would like to buy a chair similar to the ones used on Sit and Be Fit, contact your local office supply store. Many have chairs similar to the one Mary Ann uses. You can call the below companies and request a free catalog:

Office Depot – 1-888-463-3768

Staples – 1-800-333-3330

Generally speaking, we recommend you choose a chair that is comfortable for you and allows you to plant your feet firmly on the floor. Make sure it is sturdy (not prone to tipping) and has no wheels or arm rests.